Your vision. Your specifications. Software built for your business.
Every business has its own processes, challenges and ambitions. At Hosted Communications, we create custom software that brings your ideas to lifeābuilt around the way you work and what you want to achieve.
Whether you need a business management system, a mobile app, a website or an intelligent AI solution, we work with you to turn your requirements into practical, easy-to-use technology.
Custom Software
Web & Mobile Apps
AI Automation
Integrations
Custom Software
Web & Mobile Apps
AI Automation
Integrations
From a focused tool that solves one problem to a platform that connects your entire operation, we develop software tailored to your requirements.
Our solutions can include:
Customer relationship management systems and client portals.
Quotation, invoicing and approval workflows.
Booking, scheduling and appointment platforms.
Stock, asset and service management systems.
HR, recruitment and internal administration tools.
Reporting dashboards and business intelligence.
Integrations that connect your existing systems and data.
We help define the features, user roles and workflows your software needs, with room to adapt as your business grows.
Give your customers and employees convenient access to your services through an app designed around their needs.
We develop mobile and web applications for customer self-service, bookings, field operations, sales, support and internal collaboration. From the first screen to the final action, we focus on making each task clear and straightforward.
Customer Self-Service
Bookings
Field Operations
Your website can do more than introduce your company. It can generate enquiries, accept bookings, support customers and connect directly to your business systems.
We create websites, online stores and web portals with responsive layouts, clear navigation and functionality tailored to your goals. Where required, we can integrate payment services, CRM platforms, customer accounts and AI chat assistants.
Enquiries
Bookings
Customer Accounts
Help customers find answers and take the next step with a chatbot built around your business information.
Our chatbots can assist with enquiries, explain your services, capture and qualify leads, guide visitors, book appointments and escalate requests to your team. They can be integrated into websites, WhatsApp and other supported channels, depending on your requirements.
Enquiries
Appointments
Escalation
Bring intelligence into your everyday workflows with solutions powered by Large Language Models (LLMs).
We connect AI models to your business knowledge, systems and approved tools so they can assist with tasks such as:
Answering questions using your documents and knowledge base.
Drafting emails, proposals and customer responses.
Summarising conversations, documents and support requests.
Capturing information and updating connected systems.
Assisting with lead qualification and customer support.
Triggering workflows, notifications and follow-up actions.
Supporting employees with relevant information and guidance.
Each solution is designed around a defined purpose, with appropriate access controls, review steps and escalation to your team where needed.
Disconnected systems often mean repeated data entry, slower responses and unnecessary administration.
We build integrations that help your applications work together. Whether you need your website to feed enquiries into your CRM, your chatbot to create support tickets, or your app to update an internal dashboard, we design the connections around your workflow.
Website
ā
CRM / Business System
ā
Automation / AI
ā
Support / Dashboard
01
We discuss your goals, current processes, users and the challenges you want to solve.
02
Together, we agree on the features, integrations, scope and development plan.
03
We build the solution around your specifications, incorporating feedback at agreed stages.
04
We test the agreed functionality and prepare your team for implementation.
05
We can provide ongoing support, maintenance and enhancements as your needs evolve.
We bring together experience in ICT, communications, managed services and AI solutions to develop software that fits into your wider business environment.
Our focus is on practical results: reducing repetitive work, improving access to information, helping customers and giving your team better tools to do their jobs.
ICT & Communications Experience
Practical Business Outcomes
Ongoing Support & Improvement
Have an idea for an app, website, software platform or AI automation solution? Tell us what you want to achieve, and weāll help you define the way forward.
Contact Hosted Communications to discuss your custom software requirements.
